Artist help · Account

Account security and two-factor authentication

Last updated 1 June 2026

Your artist account holds your music, earnings, and payout details. Here's how to keep it secure.

Use a strong password

If you signed up with email and password, use a strong, unique password. We recommend using a password manager. Don't reuse a password from another service.

Sign in with Google

The most secure option for most people is to use Sign in with Google — this delegates authentication to Google's infrastructure, which includes advanced security features like suspicious login detection.

Two-factor authentication (2FA)

BuyMyTune currently uses Firebase Authentication, which supports Google Sign-In (which itself offers 2FA through your Google account settings). Dedicated TOTP or SMS-based 2FA within BuyMyTune is on our roadmap.

To enable 2FA on your Google account (if you use Google Sign-In):

1. Go to myaccount.google.com/security

2. Under "How you sign in to Google", click 2-Step Verification.

3. Follow the prompts.

This secures your BuyMyTune login automatically.

Recognising suspicious activity

Watch out for:

  • Emails claiming to be from BuyMyTune asking for your password (we'll never ask for this).
  • Unexpected password reset emails you didn't request.
  • Logins from unfamiliar locations (check your Google account's recent activity).

What to do if your account is compromised

1. Change your password immediately.

2. If you used Google Sign-In, secure your Google account first.

3. Contact us and we'll lock down your BuyMyTune account and review any suspicious transactions.

Common questions

I can't sign into my account. Try resetting your password via the Sign In page. If you used Google Sign-In and are locked out of Google, recover your Google account first.

Someone changed my payout details — what do I do? Contact us immediately. We'll freeze the account and investigate.

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